Hydro Steam Northwest
Effective Date: February 20, 2019
Hydro respects the privacy concerns of our customers and visitors to our website. Typically, websites collect a visitor’s personal information (“personal information” and non-personal information (“non-personal information”). Hydro does not automatically collect personal information from website visitors. The non-personal information automatically collected from you includes, but is not limited to, information about your Internet service provider, browser type, domain name, IP address, the website that referred you to us, the web pages you request, the date and time of those requests, and entry and exit points. We may also collect the URL from which you came to our website and the URLs visited on our website. A URL is the full address of a website page, which may contain some personal or identifying information about the person who is viewing it.
Hydro may occasionally gather personal information to provide you with correspondence or other information, which may include your name, address(es), e-mail address(es), telephone number, etc., when a visitor voluntarily submits the same. Any personal information collected by Hydro will only be shared within the Hydro system. The Hydro system includes Hydro, our franchisees, our subsidiaries, and our affiliates.
We collect additional information that you choose to give us. For example, you may provide information to us when you complete surveys, sign up for special programs or information dissemination, communicate with us by e-mail, phone or otherwise, provide reviews, or provide alternative personal information
SHARING YOUR INFORMATION WITH THIRD PARTIES
Hydro will not sell, transfer, or disclose personal information to third parties outside the Hydro system. Hydro reserves the right to use or disclose any information as needed to satisfy any law, regulation (specifically any FTC regulation) or legal request, to protect the integrity of the website, to fulfill your requests, or to cooperate in any law enforcement investigation, or an investigation on a matter of public safety. If you direct, we will release customer information to your authorized representative(s) or such other person as you may direct.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
This Website is not designed or intended to collect personal information from children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13, and do not use such information if we discover that it is has been provided. To this end, Hydro strongly encourages all parents to supervise their childrens’ online activities and regularly monitor their childrens’ use of the Internet. Parents should consider using parental control tools and other services to assist them in supervising their childrens’ online use or online disclosure of their name, address, or other personal information without parental consent.
Here are a few tips to help make a child’s online experience safer:
Teach children never to give out personal information, unless supervised by a parent or responsible adult. This includes their name, address, phone, school, etc.
Know the websites your children visit and which websites are appropriate.
Look for website privacy policies. Know how your child’s information is being treated.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website. Current versions of many Web browsers offer enhanced user controls for the placement and duration of cookies. Search for “cookies” under your Web browser’s Help menu for more information on the cookie management features available to you.
We may use cookie and IP address information to count and track website visits in the aggregate, to personalize our website(s) for each unique user, to control the frequency of individual advertisements to individual computers, and to target advertisements and promotions to broad demographic segments. We may also use IP addresses to help diagnose problems with our server, and to administer our website.
We may also collect information through the use of “pixel tags” included in e-mail messages we could send to you. Pixel tags are tiny graphic files, not visible to the human eye, that are included in HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient’s computer will access our server to retrieve the pixel tag file, allowing us to record and store, along with the recipient’s email address, the date and time the recipient viewed the email message, the fact that the recipient’s e-mail program is capable of receiving HTML-encoded email, and other standard logging information. The pixel tag also may see or read cookies.
UNSOLICITED E-MAILS (SPAM)
DATA SECURITY & LINKED WEBSITES
BUSINESS & ACCOUNTING DISCLOSURES
We may also disclose non-personal information to third parties for the purpose of accounting and record keeping. We may also disclose aggregate user data or non-personal information in order to describe our services to prospective business partners, advertisers, and others, but will do so only in a form that does not identify individual users.
Occasionally we may disclose personal information in other circumstances, but we will only do this if we have explained at the time we collect the information the purpose for which it will be disclosed.
We may disclose personal information when we deem necessary or appropriate to law enforcement or other entities or third parties as required by law or to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, identity theft, or otherwise to comply with the law or legal process, to respond to claims, to protect our systems and customers, to ensure the integrity and operation of our business and systems, or to protect the rights, property, or safety of Hydro and its employees, franchisees or others.
For more information about protecting your privacy, you may visit: www.ftc.gov.
To unsubscribe from receiving communication from us from any of our divisions or related companies, from our franchisees and/or from other third parties by emailing us at: firstname.lastname@example.org or writing to us at:
Hydro Steam Northwest
Last updated: February 20, 2019
Trusted by thousands of Customers
Outstanding service. We had a couple rugs treated and they held one for a 2nd treatment just because something was amiss with the quality control tag and they wanted to be sure that we got what we paid for. If I could give a 6th star once a year, this might be it.
This isn't my first review but I can't seem to say enough about this company. I just had my carpets cleaned again (I try and do it 2-3 times per year) and these guys never disappoint. They are professional, nice, hard working and my carpets always look fantastic.
Your guy did an excellent job, as always. You call when you say you are going to call and your guy showed up on time. You can’t always say that about customer service. Whenever the subject comes up with friends, I always recommend your company.
Just wanted to tell you what great service I received w/ all my carpets – I had a sick dog and had my wool carpets cleaned and all the “stuff” came out to make them beautiful again. Carpets look great, but I’m very impressed with your whole crew! Thanks.